IT Professional Supporting MULTI Cultural Users Providing IT Support

Department: HOT PH IT Senior

Salary: Additional 10-15% from his recent offer.

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RECRUITER SUMMARY

HOT_PH IT Professional Supporting MULTI Cultural Users Providing IT Support_$35HKD Per Month

01/08/2021

Candidate Background

Nationality:

Filipino

Residence:

Hong Kong

Education:

Bachelor of Science in Information Technology – XXX University – Philippines, Certificate in ITIL V3 Foundation Service Management (90%)

Languages:

English- Fluent, Cantonese – Intermediate, Filipino – Native

Experience:

Almost 4 years of experience in one of the top Law firm in Hong Kong providing IT support including in other countries such as Japan, Thailand and Singapore Current : XXX. as Senior IT Support Previous: XXX International, XXX Group and XXX Global Corporation.

Motives:

Actively searching for a new job, because he wants to grow more in IT industry and looking for more professionally challenging roles that can improve his current skills.

Current Salary:

$ 35K HKD Fixed Per Month + 1 months bonus every year. +performance bonus +Family Benefits such as medical, 19 days of annual leave.

Expected Salary:

Additional 10-15% from his recent offer.

Notice Period:

1 Month

Interview Availability:

Requires a few days notice

Interview Assessment Notes

He is a Senior IT Support specialist that earned his senior level because of his dedication and passion in his role. Being eager to learn new things is one of his strength as an IT professional. He started as Junior Analyst supporting Level 1 concerns of the end user, after a year he became Mid level Analyst supporting Level 2 concern and just last year 2020 he earned his Senior position as Senior IT Support Analyst now he supported and manage a team. 5 members in Hong Kong and 2 members in China. He also provides senior solution in some parts of Asia like Japan, Thailand and Singapore.
He is confident on doing Web Categories such as White Listing Email domain and Black Listing in email and website. He has a basic knowledge in using Linux.
He supported Level 3 or high-level incidents such as servers issue, domain and he also use registry to configure some system admin issues. He also to some investigations to resolve some IT issues he is hands-on on doing this. He also had an experience ins power shell and do some power scripting.
He is the one who’s in charge in training the Junior and Mid Level position.

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