Question 1: Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She is a sales support professional with over three years of experience in sales administration, customer service, and B2B SaaS support. She is currently working as a Sales Admin at XXXX, an Australian e‑signature platform, where she prepares quotations, manages customer inquiries, sends welcome and follow‑up emails, and maintains CRM hygiene. She has previously worked with XXXX, where she handled product demonstrations, pricing inquiries, and consistently achieved monthly sales targets of USD 3,000. She also gained experience at XXXX, a service provider offering customer service, executive assistance, and sales support. Her background includes handling international clients across the US, UK, and Australia, giving her strong cross‑cultural communication skills.
Question 2: What skill(s) / experience would you self‑describe as strongest or specialist in?
She identifies her strongest expertise in CRM management, sales administration, and customer communication. She is proficient in multiple CRM platforms including Close, Zoho, Salesforce, and Pipedrive, and is adaptable to learning new systems such as HubSpot. She emphasizes her ability to manage leads, prepare quotations, and maintain accurate records. Her strengths also include adaptability to different cultures, fluency in English and Filipino, and the ability to quickly learn new tools and processes.
Question 3: Do you have the lists of key criteria’s according to the clients’ requirements?
She has three years of direct experience in sales support and administration, meeting the requirement of 3+ years in similar functions. She has worked with B2B SaaS platforms, including e‑signature solutions, and has experience preparing proposals, quotations, and managing sales cycles. Her achievements include consistently meeting sales targets at XXXX and contributing to customer acquisition and retention at XXXX.
