1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
Came in SG in 2001 to work as a Solutions Engineer, work on lots of MNSM for SG and lately has been often working on banking sites. Previously working in XXXX as the Head of Service Delivery & Projects in which he was assigned to working with Windows and Linux administration, support customer and provided necessary requirements, as well as provide off-desk and on desk support. After this short-term engagement with XXXX, he joined XXXX where he was assigned to manage multiple clients: logistic perm, IHS, and last project he did was with XXXX. Currently, he’s with XXXX as a Senior Technical Architect where he is managing multiple customers ensuring that the team is up to their skills to manage all incident, also manage all the operations and projects; he works with different teams such as network, security, and management team to ensure all requirements and operational escalation is met and resolved.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
Confident working with any tools related to cybersecurity/network. Rates himself a 4 out of 5 since every month, there’s new bugs, tools, that needs to be learned and technology is always evolving so no one can rate themselves a perfect score. Even though he passed lots of exams and certifications, still don’t consider himself an expert. He also gained new skills such as Power Apps, can do scripting now in Unix and some skills in Artificial Intelligence as well.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
Has accumulated 10 years of experience in DevOps, did devops during his time in a Telco and banking sites. He’s a Cloud specialist so he’s proficient with cloud services. Still learning the scripting side, not on expert level but can understand and write. He is also currently working with DataDog and is also currently using Ansible using for quite some time now. On top of that, he has great project management experience including the use of different PM tools and methodologies, technically proficient with both in-house and third-party applications. He also has experience with helpdesk call management systems especially Avaya and Cisco systems.
