Question 1: Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He is a telecoms professional with over 14 years of experience in the industry. He holds a bachelor’s degree in Communications and Electronics Engineering. He began his career with XXXX as a pre‑sales engineer, then moved to XXXX where he spent seven years as a Product Manager to gain commercial expertise. He is currently with XXXX as a Pre‑Sales Engineer, a role he has held for the past 10 months. His responsibilities include working with account managers, business development managers, solution architects, and partners such as Ericsson to design solutions, prepare proposals, and conduct client meetings to address customer pain points. He has experience across government, corporate, and private sectors, managing diverse enterprise business solutions including broadband, IoT, edge computing, and direct internet access.
Question 2: What skill(s) / experience would you self‑describe as strongest or specialist in?
He identifies his strongest expertise in client relationship building, technical solution design, and problem‑solving in telecoms infrastructure. He emphasizes his ability to understand technical requirements, design tailored solutions, and deliver them effectively to customers. He has a balance of technical and client‑facing skills, with his current role split roughly 50/50 between engineering and customer engagement. He also highlights his adaptability and fast learning ability, demonstrated by closing a major deal within his first six months at XXXX.
Question 3: Do you have the lists of key criteria’s according to the clients’ requirements?
He has 2.5–3 years of direct pre‑sales experience, complemented by product management and solution consulting. His achievements include closing a MYR 4M dark fiber deal within four months at XXXX, along with several smaller deals worth hundreds of thousands, totaling five to six wins in his first 10 months. While his background is primarily in telecoms, he has exposure to SaaS solutions and workflow automation projects, such as improving tender management systems and introducing Salesforce for product sales. He has not yet worked extensively with ECM or ERP integrations but is confident in his ability to learn quickly.
