- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has over 5 years of experience in the IT industry, handling technical support for hardware, software, and networks. His responsibilities include installing and managing operating systems, company-specific applications, and configuring devices such as desktops, printers, scanners, and biometric systems. He is also experienced in setting up and maintaining network devices like switches, firewalls, and access points.
- What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills are in networking and IT support, with experience across desktop support and infrastructure. He is skilled in troubleshooting network firewalls, particularly FortiGate, and has hands-on knowledge of network infrastructure, Active Directory, Office 365, servers, and VMware.
- Do you have the lists of key criteria’s according to the clients’ requirements?
He has overall experience in IT support, covering networks, desktops, software, and hardware. His background includes working with switches, firewalls, and access points, along with hands-on experience in data backup solutions using Acronis and endpoint security tools such as Symantec. He has also worked with Microsoft 365, Zoho hosting, and email security in corporate environments. While he mainly used Acronis for data backup, Symantec was his preferred tool for endpoint security.
