AI, SaaS, MENA, APAC, CRM, Jira, lifecycle

She is a Senior Account Manager with over 7 years of experience across MENA & APAC managing enterprise and strategic accounts within fintech, SaaS, AI, and regulated banking environments. She pivoted her financial expertise into the AI sector, specializing in custom use cases for enterprises across the US, Europe, and Asia (Singapore, India, Pakistan, Bangladesh). Rather than selling “off-the-shelf,” she acts as a Product Architect, creating the skeleton of white-label AI solutions—such as an agentic vendor onboarding system for a major shipping company—which she then hands off to development teams for implementation. She is expert at aligning AI agents with complex internal infrastructures, ensuring seamless data flow between custom bots and enterprise CRM/Jira systems. And she successfully achieved sales targets of $500,000+ by securing three-year enterprise contracts, utilizing innovative “Exit Clause” strategies to build trust and guarantee delivery. Starting her UAE journey just before the global pandemic, she was instrumental in building the commercial foundations for financial technology startups. She managed the entire lead-to-revenue lifecycle—from prospecting and nurturing banks and exchange houses to closing sales and managing post-sales revenue collection. She acted as the central “hub” between Product, Marketing, and Delivery teams, ensuring that stakeholder expectations remained aligned with technical delivery timelines. And wore multiple hats during the growth phase of the company, managing operations and coordination to move projects from “sold” to “live” in a structured, professionalized manner.

2.       What skill(s) / experience would you self-describe as strongest or specialist in?  

Strongest skills would be understanding the business needs that led to her great work connections. Her unique approach to building genuine, non-transactional relationships results in a consistent stream of warm introductions and high-quality business referrals. She specializes in “Social-Professional Integration,” maintaining presence in her network through coffee meetings, networking events, and consistent personalized engagement that goes beyond business talk.

3.       Do you have the lists of key criteria’s according to the clients’ requirements?

She is a Senior Account Manager with over 7 years of experience across MENA & APAC managing enterprise and strategic accounts within fintech, SaaS, AI, and regulated banking environments. She has a strong background in managing strategic enterprise accounts and driving revenue through renewals and expansion. She served as an Account Manager at Chat360 (AI & SaaS), where she managed enterprise accounts across MENA and handled multi-year contracts exceeding USD 100K+. She is also expert in owning the full account lifecycle, from onboarding and implementation to executive-level reviews and QBRs. She has a proven track record in upselling, cross-selling, and managing high-value commercial agreements. Moreover, her experience as a “trusted advisor” aligning product capabilities with client business needs matches the consultative nature of the role.