Others

Market Research, User experience, Surveys, Playtests, Beta tests, Education, Gaming Sector, Senior UX Game Analyst

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over five years of experience in the industry and originally comes from Italy. He has been living in China for the past 10 years. During the early years in China, he worked mostly in the education industry before moving into gaming, which had always been a childhood dream. He spent five and a half years at XXXX, where he held various roles related to user experience. He started in the UX department as a game assessment engineer and later moved into a dedicated user experience role. Many of the responsibilities overlapped, so while the titles weren’t always clearly defined, he handled most of what a user researcher typically does. He also contributed as a game designer at times, giving him a well-rounded experience in the field. In addition, he previously worked as a marketing manager in Italy and had a brief stint in the UK as a purchase executive, though that part is less relevant to his current focus.   What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skills come naturally to him. He’s someone who naturally analyzes and breaks down details in daily life—whether it’s making a purchase or evaluating pros and cons. He has strong analytical skills and can clearly communicate his opinions in a way that’s easy to understand. He’s comfortable working with different types of stakeholders, including game developers, users, and cross-functional teams, and has always worked well in a team environment. He’s also been deeply passionate about gaming from a young age. Starting with consoles like the Sega Mega Drive and Super Nintendo, he has owned nearly every console released and considers himself a retro game collector. Working in the gaming industry has been a long-time dream, and he approaches the work with genuine enthusiasm, always aiming to help create the best possible gaming experience.   Do you have the lists of key criteria’s according to the clients’ requirements? Back at XXXX, he was involved in market research and supported communication throughout the game development process. His main role was to act as a link between developers, users, and programmers. Sometimes he helped analyze specific issues raised by designers, while at other times, he had to identify unclear problems in the product himself. He used different approaches, including personal analysis and gathering player feedback through surveys, playtests, beta tests, and interviews. His goal was to summarize insights clearly and share them with the design team to help guide improvements. He worked with games at all stages—from early concept to final release—giving him a solid understanding of the full development cycle.

Market Research, User experience, Surveys, Playtests, Beta tests, Education, Gaming Sector, Senior UX Game Analyst Read More »

CRM system, MT4, MT5, Intech, Crypto, Retail industries, Sr. User Support, Operations Supervisor

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over six years of experience across fintech, crypto, and retail industries. He studied for two years in Russia and gained customer service experience in France with a company called XXXX . For the past five years, he has been based in Dubai, working in the fintech and crypto trading sector. Currently, he is with XXXX as a Senior Operations Supervisor, supporting multiple departments including auditing and SPD. His responsibilities include verifying client accounts, reviewing trade behavior, and coordinating international client operations through Mix Prime, a branch of XXXX.   What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skill as being highly organized, with a strong ability to prioritize tasks efficiently regardless of the topic. He’s comfortable handling multiple responsibilities and ensures issues are addressed clearly and promptly with the relevant departments. While he also speaks multiple languages, he sees his organizational skills and ability to work well under pressure—especially in a high-volume, customer-facing financial environment—as his main strengths. He’s particularly careful and precise when dealing with sensitive matters involving client funds.   Do you have the lists of key criteria’s according to the clients’ requirements? His experience includes working with an online banking service provider catering to European clients. The service offered virtual IBANs, allowing clients to open accounts, send and receive remittances, and trade cryptocurrencies. Currently, he works at XXXX, a trading company focused on forex, metals, commodities, and shares. The company provides both corporate and individual accounts, including VIP accounts for high-value clients, and operates under multiple regulators in the UAE. Their local branch is called Max Global, and one of their key international entities is Max Atlantic, regulated by CIMA in the Cayman Islands. Clients trade using MT4, MT5, or the XXXX Plus application. He has knowledge of MetaTrader platforms and manages customer data through a comprehensive CRM system with over 50 columns, covering everything from transactions to KYC documents. Communication with clients is done online through chat, WhatsApp, calls, and email—especially for sensitive requests. He also collaborates closely with the sales team and account managers who handle new leads and expand the client network.

CRM system, MT4, MT5, Intech, Crypto, Retail industries, Sr. User Support, Operations Supervisor Read More »

Software, Product Article, Troubleshooting Article, Tech, XML

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has been working in XXXX as a Technical Writer for about 12 years, he mainly works there with the product team to deliver updates regarding product articles, also works with support engineering to deliver troubleshooting articles; at the moment, he owns about 1,800 Windows troubleshooting articles and he’s the one managing their lifecycles from creation update to archive. He’s also a fan of coding himself and is familiar with different programming languages including Python, C#, and Typescript; he uses these as a tool to resolve complex issues in innovative ways and to help himself and colleagues to improve work efficiency as well. Before this, he was working with XXXX as a Technical Writer, where he functioned as a vendor in a XXXX outsourced content authoring team focused on documentation for Windows updates and Lync Server updates; he led the writers vendors team to handle tasks assigned by the Microsoft content team and provided internal tool support for the whole team as well. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be his deep knowledge about Microsoft products and his technical writing skills/knowledge as well for the past 15+ years. He is good with keeping his contents accurate, having uniform style, and also considers his programming skills as one of his strengths in creating tools for content authoring. 3. Do you have the lists of key criteria’s according to the clients’ requirements? He has more than 15 years of experience in technical writing for software/tech products particularly XXXX-related products. He has mainly worked with product updates, troubleshooting articles, manuals, and user guides; he also has experience with content migrations and format conversion type of projects. Generally, he would be fine working on engineering, consumer-based, or machine products since he has strong background in the IT/Tech. Has used XML and HTML as well as Markdown, different version control tools, task management systems, and some design tools as well.

Software, Product Article, Troubleshooting Article, Tech, XML Read More »

Marketing, Test cases, App development, Procurement, Hardware & Software sector, Senior Business Analyst

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 14 years of experience in the tech industry, having worked across both hardware and software companies. At XXXX, he worked as a border accounting manager and was involved in selling a product called Board Vantage—an app used by board directors for reviewing meeting materials and casting votes. That client-facing role eventually led him to pursue a career path in account management, where he regularly engaged with clients and helped them understand how to use the application effectively. Later, he joined a startup in Hong Kong that offered a similar product but catered more to European clients and universities. His experience allowed him to contribute valuable insights on UI design, functionality, and regulatory requirements. As Head of Client Service, he also led ISO certification efforts, created internal procedures, and handled procurement of systems to support omnichannel services, knowledge bases, and news platforms. Following that, he moved into a gaming company that initially caused some confusion—since “gaming” referred to gambling in this case. The company had its roots in traditional casinos and sports betting exchange in Europe, and it was expanding into Asia, including India, Korea, and Japan. He collaborated with developers from various countries like India, China, Hong Kong, and Ukraine to build a sports gaming platform from scratch. Although he doesn’t do coding himself, his role often involves app development, marketing, writing test cases for UAT, and conducting client behavior studies. Outside of gaming, most of his work has still been with financial institutions.   What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skill would be in connecting with people across different departments. In many companies, it’s not always easy for someone from a client service background to communicate directly with developers. Often, tasks are just marked as “done” without fully understanding the technical work behind them. He’s good at bridging that gap—communicating between tech and non-tech teams in a way that helps both sides understand each other. He also has a solid grasp of technology and is more tech-savvy than most. He’s been handling a lot of onboarding, both for customers and internally, helping colleagues get familiar with different tools. On the project management side, he’s effective at coordinating resources and making sure tasks stay on track and meet deadlines.

Marketing, Test cases, App development, Procurement, Hardware & Software sector, Senior Business Analyst Read More »

Strategic projects, Market research, Operational, Finance, Consultancy, Consumer, Senior Manager

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 11 years of experience across the finance, consultancy, and consumer industries. He completed an MBA at the University of XXXX and began the next phase of his career in management consulting with the French firm XXXX. He spent two years in consulting and another year in a more advisory-focused role at XXXX, working on strategic projects, market research, mergers and acquisitions, and operational improvements. For the past four years, he has been with Walmart in a more analytical and managerial position.   What skill(s) / experience would you self-describe as strongest or specialist in? He highlight three main of his strengths. First is analytical skills, which started early in his career in finance and consulting, and continued through his work in internet companies and now at  XXXX. Analyzing data is part of his day-to-day work, and he’s built solid experience across different topics that can apply to various industries. The second is communication. For him, it’s not just about doing analysis—it’s about clearly explaining results and convincing others. His role in the business intelligence team and his work with the Walmart Strategy Department involves speaking with leadership regularly, sharing insights, and helping with decision-making. It’s about more than just talking—it’s about making people understand and agree. Lastly, he would point to leadership. He has led projects and managed teams since his time at XXXX, for over six years. This includes direct team management as well as cross-functional project coordination, where leadership plays a key role in moving things forward and working well with others. These are the three areas he feels confident highlighting.

Strategic projects, Market research, Operational, Finance, Consultancy, Consumer, Senior Manager Read More »

Market research, Prototyping, Operation, Casino, Mobile game, Strategy & Product Analyst

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 9 years of experience in the industry. He started his career as an analyst at a mobile game studio in Shanghai, supporting a top-performing social casino game for about 4.5 years. In that role, he was the sole data analyst and also assisted with community management and localization. After that, he moved to NetEase and spent around 2.5 years in a strategy role. His work involved preparing market reports, supporting studio strategies, and coordinating with overseas studios to explore publishing opportunities. He was part of a specific domestic strategy team—not the broader investment strategy group—focusing on internal department needs.   What skill(s) / experience would you self-describe as strongest or specialist in? Given his background, he’s well-versed in large gaming companies operate in China and he gained valuable experience working closely with local teams and navigating language and cultural nuances.   Do you have the lists of key criteria’s according to the clients’ requirements? Currently, he’s with XXXX in a team called SCC, which focuses on the shooter game market. His role is similar to his previous strategy work but centered on a specific genre. He conducts market research to guide game development, helps assess potential investments in early-stage game studios, and collaborates with both internal teams and external partners. His responsibilities include evaluating pitches at various stages—from concept to prototype—and offering feedback on gameplay, monetization, and long-term operations. He also supports publishing efforts for an unannounced in-house project, working closely with XXXX’s user research team.

Market research, Prototyping, Operation, Casino, Mobile game, Strategy & Product Analyst Read More »

Research & Strategy, UI/UX design, Gaming Industry, Senior Gameplay Researcher

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 12 years of experience in the industry, including more than 3 years in gaming development. His educational background is rooted in media and research, with both bachelor’s and master’s degrees focused on film, television, and game studies. Before moving to China, he worked for several years in a Bank in the United States. Upon relocating, he took on roles in education, first as an academic writing instructor for students in XXXX, and later as a literature and film studies teacher. Eventually, he transitioned into the gaming industry to align more closely with his academic background and interests. Starting as a narrative designer at a smaller game studio, he wore multiple hats—handling everything from concept design to UI/UX design. That broad experience led to a role at XXXX, where he now works in a research and strategy capacity. His role initially involved more analytical tasks with a focus on investment-related areas but has since evolved into a high-level strategic position supporting XXXX’s overall game design goals.   What skill(s) / experience would you self-describe as strongest or specialist in? He is often recognized for his strength in written communication, particularly in crafting reports and various types of business writing. He has developed strong skills in managing tasks and delivering clear, visually engaging presentations, especially when simplifying complex ideas for leadership to support decision-making. He effectively blends creativity with practicality—bridging artistic thinking with market and product understanding. This allows him to communicate well with both creative and business-oriented individuals. Additionally, he has a solid foundation in market research. Do you have the lists of key criteria’s according to the clients’ requirements? Since joining XXXX, he has been in research-oriented roles for about three years. Part of his job involves evaluating game prototypes and builds submitted by various XXXX studios and investee companies. With a strong background in mobile gaming, he helps assess market potential and provides in-depth feedback to improve game concepts—especially for Western and global markets. He also supports teams working on competitive multiplayer games, contributing targeted research while staying hands-on across different genres and projects. His approach remains multidisciplinary, shaped by both professional and personal gaming experience.

Research & Strategy, UI/UX design, Gaming Industry, Senior Gameplay Researcher Read More »

Forex, Commodities, Metals, Gold, Silver, Administration, Client acquisition, Strategic planning, Resource management, AVP, Relationship Manager,

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 17 years of experience in administration, client acquisition, strategic planning, and resource management. He began his career in the finance industry, initially handling various loan products including retail and asset-based loans. Before, he transitioned into broader financial services and eventually joined an advisory company focused on global markets. During his seven years there, he earned three promotions and gained valuable exposure to economic trends, global markets, and financial instruments.   What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skill would be in identifying opportunities and clearly explaining global economic trends. Over the years, he has developed a solid understanding of fundamental data and feels confident discussing both the fundamental and technical aspects of the market. When speaking with clients, he can provide a clear and confident outlook on trading decisions and is capable of presenting sample analyses before any contract is finalized.   Do you have the lists of key criteria’s according to the clients’ requirements? He has around seven years at an advisory firm and a total experience of nearly 14 years in the field, he has gained strong expertise in currency movements, metals, and other commodities. His technical analysis skills have grown significantly, allowing him to assess entry and exit points in trades effectively. Alongside his market knowledge, he is also actively involved in trading and is capable of managing portfolios with an understanding of risks and potential losses. Before his role involved advising clients on Forex, commodities, metals such as gold and silver. This experience proved helpful later when he moved into the banking sector, working with XXXX in a trade and finance role. There, he supported importers and exporters in managing currency risks and hedging strategies. Over time, he developed a strong personal interest in trading and began independently studying global markets—both technically and fundamentally. Since then, alongside his professional roles in commercial and wholesale banking, he has continued to deepen his understanding of economic trends.

Forex, Commodities, Metals, Gold, Silver, Administration, Client acquisition, Strategic planning, Resource management, AVP, Relationship Manager, Read More »

FMCG, Stock market, Chief Branch Manager

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has 18 years of experience in sales and completed his MBA in Marketing and HR in 2005 from XXXX University. He began his career in the automobile sector with XXXX and later moved into the stock market in 2007, starting as an executive at XXXX. Over the years, he worked with XXXX and XXXX, gaining around five to six years of experience in the stock market, with his last role being Chief Branch Manager. In 2012, he shifted to Varanasi and started his own FMCG distribution business, partnering with companies like Parle Biscuits, ITC, RSPL (Ghadi detergent), and Mother Dairy. By 2016, he also launched a garment store. Due to recent business losses, he is now actively looking for a job and is interested in returning to the brokering sector, where he already has experience working with NSE and BSE.   What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skills revolve around clearly communicating product features and understanding what truly matters to customers—feature quality, competitive pricing, and reliable service. In sectors like brokerage, customers tend to prefer companies that offer lower fees and strong service support. What also makes a difference is how attentive the team is, especially during volatile market conditions. Quickly reaching out, offering suggestions, and sharing relevant market updates or news helps build trust and keep clients informed.

FMCG, Stock market, Chief Branch Manager Read More »

Digital platforms, Customer integration, Post-sales support, Customer retention, Revenue management, Finance, Banking, Relationship Manager

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? She has over 6 years of experience in the banking industry, primarily within the corporate finance group focused on digital platforms. Her responsibilities included onboarding corporate and retail clients, managing API integrations, and ensuring a smooth user experience on the bank’s digital payment and collection platforms. She served as a relationship and client service manager, handling end-to-end customer integration, post-sales support, customer retention, and revenue management. She also analyzed data, conducted market research, and collaborated with product and tech teams to enhance platform competitiveness. Her experience includes working with multinational clients such as Coca-Cola, PepsiCo, and WHO, and she has worked at major banks in Pakistan, including MCB and the local branch of Dubai Islamic Bank.   What skill(s) / experience would you self-describe as strongest or specialist in? She is an extroverted individual with strong communication skills, able to collaborate effectively with both internal teams and external clients. With six years of experience in relationship management, she has contributed to customer retention and enhancing the overall customer experience. Her communication and analytical skills have played a key role in driving revenue and profitability for the bank.   Do you have the lists of key criteria’s according to the clients’ requirements? Recently, in her company, she was responsible for onboarding customers onto the bank’s digital platform. This involved conducting market research to understand competitor offerings and analyzing the corporate banking portfolio. After pitching the product to customers, she worked closely with them to enhance their experience and tailor the solution to their needs. She collaborated with the product and development teams to implement features such as API or SFTP integration. She also analyzed the revenue generated from each client, evaluated pricing, and ensured profitability. Managing a portfolio of over 50–60 customers, she regularly reported financials during team meetings and huddles. Her responsibilities also included handling KYC, overseeing the full onboarding process, and managing relationships end to end.

Digital platforms, Customer integration, Post-sales support, Customer retention, Revenue management, Finance, Banking, Relationship Manager Read More »